At M2. I am responsible for two business units Managed Services and M2 Solutions. Managed Service includes running and maintaining the client’s AWS environments with Terraform according to the agreed SLAs and closely monitoring profitablility. Solutions include the development and selling of a webserver-based Tableau Extension. I also introduced a goal framework for the company in order to surface, structure, and align all business units to agreed-upon goals. Apart from that I prepare and lead internal management workshops as well as client projects and sales pitches. In order to build a better-performing company, I have created a structured resource planning process as well as setting up reflection session to help my current team and colleagues.
Tools: Tableau, AWS, Terraform, Bitbucket, Jira, Confluence, Miro, PHP, Java, Docker